Good news for me. Bestop replied to my e-mail the next day stating the part will be replaced under warranty. I "should" have the replacement parts in "roughly 3-4 days", we shall see. I've enjoyed running topless all week but with rain in the forecast for Friday I needed to get the top back on in case the parts are not here in time.
A little Gorilla Glue and clamps appear to temporarily resolve the issue. We shall see how long it lasts (at least until the replacements arrive).
So far I'm happy with the service from Bestop (very timely response). My only concern is this seems to be a pretty common occurrence. Hopefully I won't need to file a similar claim in 2 years (before the warranty expires).
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