Maybe some people call and sound like assholes. :thinking: Not saying that is the case with what happened here ^^^.

Just sharing my experience(s). I got my WARN winch in a two days. Ordered my synth line....they said it would ship out FREE next day and take between 5-7 business days. Seems fair to me. :yup:
The shipping of 5-7 days is pretty standard across MOST companies that actually ship. If you want it sooner, pay up. As for AMAZON, to get prime, you have to "pay up" in advance to a tune of $129 (was $99 when I signed up.) And not everything PRIME ships in two days, depends on where it's coming from. So one could argue it is NOT free shipping either.
Since this is a KUDOS thread, I'll close by saying Qtec treated me very well. As well if not better than any other parts source. I called and was polite over the phone, asked questions via email and chat, and got timely responses. Not to mention they threw in some amazing extras and extremely LOW additional price match.