Here are instructions i found on JK-F to submit a vehicle complaint.
PETITION -- JK Clockspring & Airbag Light
Since happening to me I have done research throughout this forum and other Jeep forums on the JK clockspring causing the airbag light to continuously chime on while driving. If you have a 2007 JK, there is a recall for the clockspring. If you have a 2008+ JK, there is no recall for the clockspring; though, there should be -- and I hope there will be. Personally, I am not about to pay Jeep $500 to repair a faulty piece of equipment that is causing a malfunction with my airbag and putting my safety at risk.
I filed a complaint with the NHTSA. It took me no more than 10 minutes to do. Here is what I wrote, "On the 2008 Jeep Wrangler (LHD) dashboard, the airbag warning light flashes on every other minute with a chime, an indication that there is something malfunctioning or interfering with the vehicle's airbags.This has been a recurring issue and concern for many 2008 Jeep Wrangler (LHD) owners, including myself, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. This faulty clockspring is the culprit for potential airbag failure in the 2008 Jeep Wrangler (LHD) during an accident or premature deployment when simply driving around. Daimler Chrysler has refused to address the safety concern of their faulty clockspring that can cause failure of the vehicle's airbags from properly deploying."
If you would like to get this matter resolved, not just for me and for yourself, but for EVERYONE, please take a few minutes to file a complaint and get this undying matter put to rest and for free. My cousin is also on the matter at hand, now. He is an attorney who specializes in matters like this one (vehicle safety and insurance), and feels there is a strong case here. His best advice for now is to get as many complaints filed to the NHTSA on this issue -- make it a big deal.
Thank you!
Here is the link to begin:
https://www-odi.nhtsa.dot.gov/ivoq/
Click on where is says "Begin online form"