gmanmp
New member
All,
Hope no one on here is affiliated with JEEPFREEKS on Facebook. Customer service sucks and i believe they may be a scam vendor (selling T-shirts). I made an online order in July, didn't write down my order number as I expected it would be emailed, like all companies do. I didn't receive any confirmation email! I went to the website, the "contact us", an low an behold no phone number. I completed their online "contact us" form to verify if my order was successful. Three days later I received a response, it was being processed. Was subsequently charged for my order. Waited three weeks w/o a delivery and followed up with the form advising I intended to dispute the charges if they did not provide me a update or tracking number. Additionally, I called the number on the credit card statement and what do you know, no answer and not accepting voice messages! After two days w/o a response had to dispute the charges.
While they may be a legitimate company, i will not order from them again and further warn anyone here on using them.
Hope no one on here is affiliated with JEEPFREEKS on Facebook. Customer service sucks and i believe they may be a scam vendor (selling T-shirts). I made an online order in July, didn't write down my order number as I expected it would be emailed, like all companies do. I didn't receive any confirmation email! I went to the website, the "contact us", an low an behold no phone number. I completed their online "contact us" form to verify if my order was successful. Three days later I received a response, it was being processed. Was subsequently charged for my order. Waited three weeks w/o a delivery and followed up with the form advising I intended to dispute the charges if they did not provide me a update or tracking number. Additionally, I called the number on the credit card statement and what do you know, no answer and not accepting voice messages! After two days w/o a response had to dispute the charges.
While they may be a legitimate company, i will not order from them again and further warn anyone here on using them.