Blank Vehicle Information Center

JeepFan

JeepFan

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Intermittently when I start the JL, the (VIC) vehicle information center is completely blank. If I turn off the Jeep and wait 5 minutes, everything works fine.

Anybody run into this issue?

20210321_171406.jpg
 
While I haven't seen that before, I do know that the EVIC will do funny things if the auxiliary battery is dying. It may be almost time for you to replace it.
 
wayoflife said:
While I haven't seen that before, I do know that the EVIC will do funny things if the auxiliary battery is dying. It may be almost time for you to replace it.
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I thought the same and replaced both batteries back in December. Unfortunately, no change...
 
I also checked all the fuses and relays to make sure they are all seated. I should also mention this happens once about every 45 days. Weird!
 
JeepFan said:
I also checked all the fuses and relays to make sure they are all seated. I should also mention this happens once about every 45 days. Weird!
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I know your dealership is a PITA but have you contacted JeepCares to see if they can help?


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wayoflife said:
I know your dealership is a PITA but have you contacted JeepCares to see if they can help?


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I haven't gone that route yet. I have an appointment with the dealer to fix a couple other issues. I plan to report this problem as well. If it's not a software issue, I imagine they will say the cluster needs to be replaced. $$$$$$$
 
JeepFan said:
I haven't gone that route yet. I have an appointment with the dealer to fix a couple other issues. I plan to report this problem as well. If it's not a software issue, I imagine they will say the cluster needs to be replaced. $$$$$$$
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Sucks. Hope it’s something simple and that they can fix.


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JeepFan said:
Intermittently when I start the JL, the (VIC) vehicle information center is completely blank. If I turn off the Jeep and wait 5 minutes, everything works fine.

Anybody run into this issue?

View attachment 360881
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I haven't had this issue but have had the same issue with my radio. If course it never happened at the dealer so they couldn't never figure it out. I think it had to do with my taser but not sure. We had to replace our second battery early on as that caused a bunch of weird issues

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my 2018 JL kept doing that but every time I took it to the dealer of course they couldn't repeat it... same with the head unit.

I even recorded it as proof and got the same bullshit answer if they can't repeat it it ain't broke.

it still does it on occasion but I reboot it with the Tazer and it's fine for awhile.

New issue thought - the head unit did an over the air update and now Offiroad Pages are gone :doh:

headed to Moab, good question for the Jeep reps...
 
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