Bought a new '24 Gladiator Sport - and a technical question

mphilleo

Member
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I'm enjoying my new '24 Gladiator Sport in Anvil Clearcoat. I've had a number of Jeeps over the years, the most recent being the '12 JKU I sold before this one (also YJs, ZJs, XJs, WJs, even a Commander). I like the updates, particularly the drivetrain, but handling and daily drivability are improved too. The coolest thing about it is that it feels like a modern anachronism you can still buy new. I'm looking forward to taking it camping with the family and possibly hitting some basic trails in my area.

That said, I wanted to get your opinion with a technical issue I had the other week. I've posted in a couple other places and feel like I'm being gaslit about whether this is a big deal or not in terms of damage done. For all of the Jeeps I've owned, I've never bought one new until now, but I've also never experienced anything like this before.

I was driving to work in some fresh icy slush and snow and took advantage of the chance to use 4WD for the first time on this Jeep. I shifted into 4WD high for awhile, then decided to shift back into 2WD high when the roads improved a little. I'd estimate I was going around 30-35 mph at the time, and the 4WD indicator turned off as it should, no flashing or anything unusual. I let off the accelerator for that shift, then applied the accelerator again. It made a terrible rattling, whirring, and buzzing noise, so I got off the accelerator, continued coasting, ensured the shifter was in 2WD high, and applied the accelerator again, and the noise subsided. I made one more successful shift into 4WD high and back into 2WD high without incident by the time I reached work. I've owned Jeeps for years and made sure to follow the procedure in the owner's manual.

I decided to share what happened with the service manager at the purchasing dealership. He got back to me with this by text:

"The axle disconnect was not fully shifting. While that can be a concern, it's not uncommon both on these and the Fords. Most often, the one-offs as I call them, may be very challenging to duplicate. We could look at it but doubtful a hard trouble code will emerge. Your call...Thanks for reaching out!"

This does seem to match other people's experiences with Gladiators and the FAD, but in a different situation. I replied and asked if he'd recommend changing the transfer case fluid and front differential fluid. He said they certainly could. Since I didn't have time to remove the front diff cover, I inspected the fluid and fill plug magnets the next day (my Gladiator isn't lifted, so I'd have to remove the front track bar). The oil and fill plug magnet looked fine, so I opted to top off the fluid the next day. I was able to add about 8 ounces to the front axle, about 10 to the rear, and another 4 oz to the transfer case.

Afterwards, I took the Jeep for a drive, about 25 miles, and for part of it, I went down a gravel road. I did notice that shifting into 4HI and 2HI got progressively easier and I never did experience additional issues or noises with the drivetrain. I know I must sound like I'm hyper fixating and overanalyzing this, but I can't seem to stop thinking about it. I'm confident I wasn't exceeding 45 MPH while doing the shift and had the transfer case shift lever fully seated in 2HI. It's possible the traction control had possibly engaged, but I don't recall that light on the dash, and it's possible I missed it.

I'm curious if there's wear material from where the FAD and intermediate shaft meets the outer passenger side shaft. All of this is a question mark without tearing into things, which I'd prefer not to do. Anyway, I'm sure I'm worrying too much, but I'm just a guy who loves his Jeep, wants to keep it a long time, and keep it in nice shape.
 
I'd say exactly that the FAD didn't fully disengage. The Fords have something similar called IWEs and it's a common issue. As far as wear metal at the FAD, I'm not sure if it can make it into the pumpkin or not, but regardless the magnet should pick that small amount up quickly.
 
Perhaps your Jeep needs more exercise. In my experience it is ok to shift in and out of 4WD at 55 mph. Perhaps it is not wise under high-torque situations.

Since there is concern, and you have a warranty, exercise the mechanism a lot to see if any issues result.
 
View attachment 423394

I'm enjoying my new '24 Gladiator Sport in Anvil Clearcoat. I've had a number of Jeeps over the years, the most recent being the '12 JKU I sold before this one (also YJs, ZJs, XJs, WJs, even a Commander). I like the updates, particularly the drivetrain, but handling and daily drivability are improved too. The coolest thing about it is that it feels like a modern anachronism you can still buy new. I'm looking forward to taking it camping with the family and possibly hitting some basic trails in my area.

That said, I wanted to get your opinion with a technical issue I had the other week. I've posted in a couple other places and feel like I'm being gaslit about whether this is a big deal or not in terms of damage done. For all of the Jeeps I've owned, I've never bought one new until now, but I've also never experienced anything like this before.

I was driving to work in some fresh icy slush and snow and took advantage of the chance to use 4WD for the first time on this Jeep. I shifted into 4WD high for awhile, then decided to shift back into 2WD high when the roads improved a little. I'd estimate I was going around 30-35 mph at the time, and the 4WD indicator turned off as it should, no flashing or anything unusual. I let off the accelerator for that shift, then applied the accelerator again. It made a terrible rattling, whirring, and buzzing noise, so I got off the accelerator, continued coasting, ensured the shifter was in 2WD high, and applied the accelerator again, and the noise subsided. I made one more successful shift into 4WD high and back into 2WD high without incident by the time I reached work. I've owned Jeeps for years and made sure to follow the procedure in the owner's manual.

I decided to share what happened with the service manager at the purchasing dealership. He got back to me with this by text:

"The axle disconnect was not fully shifting. While that can be a concern, it's not uncommon both on these and the Fords. Most often, the one-offs as I call them, may be very challenging to duplicate. We could look at it but doubtful a hard trouble code will emerge. Your call...Thanks for reaching out!"

This does seem to match other people's experiences with Gladiators and the FAD, but in a different situation. I replied and asked if he'd recommend changing the transfer case fluid and front differential fluid. He said they certainly could. Since I didn't have time to remove the front diff cover, I inspected the fluid and fill plug magnets the next day (my Gladiator isn't lifted, so I'd have to remove the front track bar). The oil and fill plug magnet looked fine, so I opted to top off the fluid the next day. I was able to add about 8 ounces to the front axle, about 10 to the rear, and another 4 oz to the transfer case.

Afterwards, I took the Jeep for a drive, about 25 miles, and for part of it, I went down a gravel road. I did notice that shifting into 4HI and 2HI got progressively easier and I never did experience additional issues or noises with the drivetrain. I know I must sound like I'm hyper fixating and overanalyzing this, but I can't seem to stop thinking about it. I'm confident I wasn't exceeding 45 MPH while doing the shift and had the transfer case shift lever fully seated in 2HI. It's possible the traction control had possibly engaged, but I don't recall that light on the dash, and it's possible I missed it.

I'm curious if there's wear material from where the FAD and intermediate shaft meets the outer passenger side shaft. All of this is a question mark without tearing into things, which I'd prefer not to do. Anyway, I'm sure I'm worrying too much, but I'm just a guy who loves his Jeep, wants to keep it a long time, and keep it in nice shape.
I've had it happen in my 2020 JT, as mentioned by @WJCO, it's the FAD, sounds like hell when it happens but I've found slowing down lets it engage smoother.

Sucks though, in my no FAD Jeeps shifting to and from 4HI was always smooth
 
Welcome to Wayalife.
When these things are new those first several shifts are pretty hard to pull back or push forward. I’m thinking you just missed fully engaging it. Wait until you try out 4L for the first time.
The shifts are a chore a couple handful of times at first then it’s smooth as butter.
Enjoy your new ride.
 
I'd say exactly that the FAD didn't fully disengage. The Fords have something similar called IWEs and it's a common issue. As far as wear metal at the FAD, I'm not sure if it can make it into the pumpkin or not, but regardless the magnet should pick that small amount up quickly.
Thank you, it's nice to get a second opinion with someone familiar with the system. I haven't had something with a 4x4 system like this since my YJ's FAD system. I've already purchased the Spicer delete kit for this but I have to research what else is needed with JScan to make the computer happy. But I'm going to take a wild guess that it's probably not something I should do until my powertrain warranty expires.
Perhaps your Jeep needs more exercise. In my experience it is ok to shift in and out of 4WD at 55 mph. Perhaps it is not wise under high-torque situations.

Since there is concern, and you have a warranty, exercise the mechanism a lot to see if any issues result.
I will give this a try and keep an eye on things, thank you.
I've had it happen in my 2020 JT, as mentioned by @WJCO, it's the FAD, sounds like hell when it happens but I've found slowing down lets it engage smoother.

Sucks though, in my no FAD Jeeps shifting to and from 4HI was always smooth
I think I was spoiled by my JK being a non-FAD/CAD system and how forgiving it was to shift and most speeds. Admittedly, I was pretty surprised at how firm the first shift into 4WD was on my Gladiator.
I didn't read all that. Anyway congrats on the Jeep! Dig the Anvil.
Hahah, I don't blame you, that was quite the wall of text! Thanks, Anvil is a great color, one of the reasons I bought this particular unit. :)
Welcome to Wayalife.
When these things are new those first several shifts are pretty hard to pull back or push forward. I’m thinking you just missed fully engaging it. Wait until you try out 4L for the first time.
The shifts are a chore a couple handful of times at first then it’s smooth as butter.
Enjoy your new ride.
Thank you, you're absolutely right about that. I was caught off guard how it was. In retrospect, I probably should have tested it on a gravel road before driving to work in the snow, but live and learn. I was just too accustomed to how my JK worked. I'll probably find a dirt road or something to get accustomed to 4L. It looks like there's a number of forum posts about folks having a tough time with that.

I appreciate everyone being patient with me and sharing their insights. It's a little embarrassing to miss a shift on my new Jeep, but I guess that's how it goes when you're not familiar with how a new vehicle works.
 
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